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Positioning statement

What is a positioning statement?

A positioning statement is a short internal sentence that sums up a brand's positioning: who the target customer is, what category the product is in, the main benefit it offers, and why customers should believe it. It is written for the team, not the public, and acts as a test for messaging and marketing decisions.

The classic template comes from Geoffrey Moore's Crossing the Chasm: For (target customer) who (need), our (product) is a (category) that (key benefit). Unlike (competitor), we (main difference).

A positioning statement is not a tagline or a mission statement. It is usually too long and plain to publish. Its job is to keep the public-facing words pointed in one direction.

Why a positioning statement matters

A written statement settles arguments about what to say. When a new ad, landing page or content pillar is proposed, the team can check whether it supports the statement.

It also makes briefing easier, for agencies, freelancers and AI tools alike, because the core facts fit in two sentences.

How to write a positioning statement

  1. Name your target customer specifically, not "everyone".
  2. State the need or problem they have.
  3. Name the category your product competes in.
  4. State the single most important benefit.
  5. Give the reason to believe: proof, method or a real difference from alternatives.

Positioning statement example

Template and example
For [target customer] who [need], [brand] is the [category] that [key benefit] because [reason to believe].

For busy commuters who want to ride to work without sweat, Spoke & Chain is the local e-bike shop that gets you on the right bike in one visit, because every fitting includes a free 30-minute test ride on your actual route.

Positioning statement FAQ

What is the difference between a positioning statement and a mission statement?

A positioning statement describes how your product wins with a specific customer. A mission statement describes why the company exists and what it aims to do.

Should a positioning statement be public?

Usually not word for word. It is an internal tool. Its ideas show up publicly in your value proposition, headlines and tagline.

Related terms

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